I hate reading stories like this with quotes like this:

…in May 2025, the ed-tech provider’s school district customers received individual extortion threats from either the same ransomware crew that hit PowerSchool or someone connected to the crooks.

Earlier this year, ShinyHunters claimed it stole data from K-12 software provider Infinite Campus as part of a broader wave of Salesforce-related intrusions. “Education keeps emerging as one of the sectors where organizations are still more likely to pay under pressure,”

via Nobody believes the ‘criminals and scumbags’ who hacked Canvas really deleted stolen student data, The Register

Of course, it is times like this I am glad I led the push for my organization away from these types of solutions to free, open source ones. And, of course, that my bosses listened. But it’s easy to listen when a FOSS cost $63k LESS than an expensive proprietary one.

The problem is that you end up making a trade-off between local inadequate support and the fiction of third-party vendor support

The latter is reliable, we decide, because we are paying the money. The former because we have to depend on someone we don’t like who doesn’t throw his Keurig cups away at the coffee machine.

What’s your choice these days?